Welcome to Rtek. These terms of use (the "Terms") govern your access to and use of our website, products and services (the "Services"). By accessing or using our Services, you agree to be bound by these Terms.

1. Acceptance of the Terms

By creating an account or using our Services, you confirm that you are at least 18 years old (or the age of majority in your country) and have the legal capacity to enter into these Terms. If you use our Services on behalf of an organization, you represent that you have the authority to bind that organization to these Terms.

2. Account registration

To access certain features of our Services, you must create an account. You agree:

To provide accurate, current and complete information during registration
To maintain and promptly update your account details
To keep your password secure and confidential
To accept responsibility for all activities that occur under your account
To notify us immediately of any unauthorized use of your account

We reserve the right to suspend or terminate accounts that violate these Terms, or for any other reason at our sole discretion.

3. Permitted use

You agree not to use our Services to:

Violate any applicable law, regulation or third-party rights
Upload or transmit malicious code, viruses or harmful content
Attempt to gain unauthorized access to our systems or to other users' accounts
Interfere with or disrupt the integrity or performance of our Services
Engage in any activity that could damage, disable or impair our Services
Use our Services for any unlawful, fraudulent or harmful purpose
Scrape, crawl or use automated means to access our Services without permission
Resell or redistribute our Services without authorization

4. Subscriptions and payments

Billing

Paid subscriptions are billed in advance on a monthly or annual basis. You authorize us to charge your payment method for all fees associated with your subscription.

Price changes

We may change our prices at any time. Price changes will take effect at the start of your next billing cycle. We will provide reasonable notice of any price changes.

Refunds

We offer a 30-day money-back guarantee for new subscriptions. After this period, payments are non-refundable except as required by law. You may cancel your subscription at any time, and you will continue to have access until the end of your current billing cycle.

Note: Under the Israeli Consumer Protection Law, you have additional refund rights in certain cases. For more details, contact us.

5. Intellectual property

Our content

Our Services and all related content, features and functionality (including but not limited to text, graphics, logos and software) are owned by Rtek and are protected by copyright, trademark and other intellectual property laws.

Your content

You retain ownership of any content you upload or create using our Services ("Your Content"). By uploading Your Content, you grant us a worldwide, non-exclusive, royalty-free license to use, store and display Your Content solely for the purpose of providing our Services to you.

Feedback

If you provide us with feedback, suggestions or ideas, you grant us the right to use such feedback without restriction or compensation to you.

6. Service availability

We strive to maintain high availability of our Services but do not guarantee uninterrupted access. We may temporarily suspend access for maintenance, updates or circumstances beyond our control. We will make an effort to provide advance notice of scheduled maintenance.

We do not commit to 100% availability, but we will make an effort to keep availability as high as possible and to provide advance notice of planned outages.

7. Data and privacy

Your use of our Services is also governed by our Privacy Policy, which describes how we collect, use and protect your personal information. By using our Services, you agree to our data practices as described in the Privacy Policy.

8. Third-party services

Our Services may integrate with or contain links to third-party services. We are not responsible for the content, privacy practices or terms of these third-party services. Your use of third-party services is at your own risk.

9. Disclaimer

Our Services are provided "as is" and "as available" without warranties of any kind, express or implied, including but not limited to implied warranties of merchantability, fitness for a particular purpose and non-infringement. We do not warrant that our Services will be uninterrupted, error-free or completely secure.

We are not liable for any direct or indirect damage arising from the use of our Services, except in cases of negligence on our part.

10. Limitation of liability

To the maximum extent permitted by law, Rtek and all of its partners, officers, directors, employees and agents will not be liable for any indirect, incidental, special, consequential or punitive damages, including but not limited to loss of profits, data or goodwill, arising out of or relating to your use of our Services.

Our total liability for all claims arising from these Terms or your use of our Services will not exceed the amount you paid us in the twelve (12) months preceding the claim.

Note: These limitations of liability will not apply in cases of gross negligence or willful misconduct on our part, as defined under Israeli law.

11. Indemnification

You agree to indemnify, defend and hold harmless Rtek and all of its partners from any claims, damages, losses and expenses (including reasonable attorneys' fees) arising from your use of our Services, your violation of these Terms or your violation of any third-party rights.

12. Termination

You may terminate your account at any time by contacting us or through your account settings. We may terminate or suspend your access to our Services immediately, without prior notice, for any reason, including a violation of these Terms.

Upon termination, your right to use our Services will cease immediately. Provisions of these Terms that by their nature should survive termination will survive, including ownership provisions, disclaimers and limitations of liability.

If you terminate, you will continue to have access to the Services until the end of the current billing period, unless you requested immediate termination.

13. Governing law

These Terms will be governed by and construed in accordance with the laws of the State of Israel, without regard to its conflict of laws provisions. Any disputes arising from these Terms will be resolved in the courts located in Tel Aviv, Israel.

Any disagreement or dispute arising from or relating to these Terms will first be resolved through good-faith negotiation. If negotiation is unsuccessful, the dispute will be referred to arbitration or to a competent court in Israel.

14. Changes to the Terms

We reserve the right to change these Terms at any time. We will notify you of material changes by posting the updated Terms on our website and updating the "Last updated" date. Your continued use of our Services after such changes constitutes acceptance of the new Terms.

If the changes are significant, we will send you an email notice or display a prominent notice on the website.

15. General provisions

Entire agreement: These Terms constitute the entire agreement between you and Rtek regarding our Services.
Severability: If any provision of these Terms is found to be unenforceable, the remaining provisions will remain in effect.
Waiver: Failure to enforce any right or provision of these Terms will not be considered a waiver of those rights.
Assignment: You may not assign or transfer these Terms without our prior written consent.
Headings: The headings in these sections are for reference only and do not affect the interpretation of the Terms.

16. Consumer rights

Under the Israeli Consumer Protection Law, you have additional rights, including:

The right to cancel a transaction within 14 days in certain cases
The right to receive full information about the services and prices
The right to protection from unfair terms
The right to contact the Consumer Protection Authority with complaints

Contact us

If you have any questions about these terms of use, please contact us:

Email: legal@rtek.co.il
Address: 159 Yigal Alon St., Tel Aviv, Tel Aviv District
Phone: +972-58-550-8080

We are committed to handling every inquiry within a reasonable time and to providing a detailed response to your requests.

Legal note: These Terms were written in accordance with Israeli law. In case of any conflict between the Terms and the law, the law prevails. We recommend consulting a lawyer before signing any significant agreements.

Terms of Use