How much do IT services cost for your business?
There's no one-size price list because no two businesses are the same. The price depends on the size of your business, your existing infrastructure and the scope of service you need - and we work that out together in a short call, not in a generic table.
What affects the price
Seven factors every quote we write is built on.
Number of employees and computers
How many workstations need to be managed, backed up and secured.
Servers and physical sites
The number of servers, branches or offices that need support.
Existing licensing
Microsoft 365, Google Workspace and other core software.
Scope of cybersecurity
The level of protection required - from basic antivirus to full EDR.
Backup volume
The amount of data to back up and the required retention policy.
After-hours service
24/7 coverage vs. support during business hours only.
SLA level
Guaranteed response times and the service level required in the agreement.
How to get a quote
A simple, transparent process - from the first call to a detailed quote.
Discovery call
15-30 minutes to understand the size of your business, your team and your challenges.
Infrastructure review
A review of your existing systems - computers, servers, backups and security.
Detailed quote
A clear document with the scope of service and the price - within 3-5 business days.
Service begins
A gradual handover with no downtime, followed by ongoing managed service.
What clients say
"Rtek cut our issue-resolution time from hours to minutes. Our team gets fast 24/7 support and everything just runs smoothly. Thank you, Rtek!"
"Rtek delivered a complete, professional IT solution. Servers, networks, backups and security — all in one place. We saved significant time and money."
Pricing FAQ
Why isn't there a public price list on the site?
The price of IT services varies significantly based on the size of the business (number of employees, number of sites), the complexity of the existing infrastructure, the scope of service required (support only vs. full management), and the level of security and backup needed. Accurate pricing starts with a short conversation so we can build a quote that truly serves your business.
What factors affect the price?
Number of employees, number of computers and servers, number of physical sites, existing licensing (Microsoft 365 / Google Workspace), the scope of security services, backup volume, the need for after-hours service, and the required SLA level.
Can I get an initial quote over the phone?
Yes. A 15-30 minute initial call lets us define your needs and give you a preliminary price estimate. A detailed quote is sent after a short but thorough review of your current setup.
How long does it take to get a detailed quote?
An initial quote - the same day or the next. A detailed quote after an infrastructure review - 3-5 business days, depending on the complexity of your business.
Do you work on a one-time or monthly basis?
Both models are available. One-off projects (setting up a network, migrating to the cloud) are billed once. Ongoing support and maintenance are on a fixed monthly model (retainer) or a prepaid hour bundle, as the client prefers.
Is there a long-term commitment?
Typical retainer agreements run for 12 months, with the option to end them with advance notice as set out in the agreement. We understand flexibility matters - clients who aren't satisfied don't stay.
Want a quote?
A short 15-30 minute call. We'll understand where you stand, point out the most obvious gaps, and come back with a detailed quote.